Post Road Pediatrics Medical Home

“The Medical Home (also known as Patient or Family Centered Medical Home) is an approach to providing comprehensive primary care that facilitates partnerships between patients, clinicians, medical staff, and families. It is a medical practice organized to produce higher quality care and improved cost efficiency.” - American Academy of Pediatrics 

What Does That Mean for You as a Patient at Post Road Pediatrics?

Patient and Family Centered: A partnership among the Post Road Pediatrics clinicians, Behavioral Health clinicians, clinic staff, admin staff, Medical Home Care Coordinator, our patients, and their families ensures that decisions respect patients’ wants, needs, and preferences, and that patients have the education and support they need to make decisions and participate in their own care. 

Continuous: Our providers work in collaboration with a shared electronic medical record so any one of them can assist you at any time.

Comprehensive: Our team of clinicians, behavioral health specialists, clinic staff, admin staff and medical home care coordinator are wholly accountable for a patient’s physical and mental health care needs, including prevention and wellness, acute care, and chronic care. 

Coordinated: Care is organized across all elements of the broader health care system, including specialty care, hospitals, home health care, community services and supports. 

Accessible: Patients can access services with shorter waiting times, "after hours" care 24/7 electronic or telephone access and strong communication through health IT innovations. In addition, there is always a provider on call to address your concerns.

Committed to Quality and Safety: Clinicians and staff enhance quality improvement to ensure that patients and families make informed decisions about their health.

Culturally Effective: The practice understands and strives to meet our patients’ diverse cultural and language needs.

If your family has a child with special/complex medical concerns or social needs, please reach out to Dylan, our Medical Home Care Coordinator. He would be happy to hear from you and work with you to address your concerns.

You can ask to speak to him while you are in the office or call 978-443-6005 Ext 102 to be connected to his direct line.

For more information on Medical Home please don’t hesitate to reach out.